Delete Your Fleyo Data

Fleyo is currently in development. Its account deletion option refers to the app user record and the information connected to it, even though there is no registration or sign-in. The email route is also available for questions before the app's release.

• Open Fleyo and go to Personal Settings.
• Select the account deletion option and read the information shown about the request.
• Complete the confirmation steps. If you cannot finish them, email support to request deletion.

Write to support@fleyo.org with the subject “Fleyo data deletion” and state that you want your app user record and related information removed. If available, provide an app-user, generation or Google Play order reference that can help locate the records. You can use this route even if you cannot access the app or no longer have it installed.

There is no Fleyo registration email or password to supply. If you do not have a reference, describe what information is available. We ask only for details reasonably needed to find the information and confirm your authority to request its removal, including limited additional verification when needed to protect another person's data.

Do not provide a Google password, authentication code, full card details or unrelated identity documents. Sending an unnecessary copy of a private creation is not a substitute for a reference. If the information supplied is insufficient, we explain what is needed rather than requiring you to create a login.

Download any available results you want to keep before requesting removal. Erased media and service records cannot be recovered from the deleted data. Removing the app user record can also remove the connection between your device and its previous service activity.

If a paid entitlement is unresolved, you may contact support before or alongside the deletion request. Resolving that purchase is not a prerequisite for deletion. Include an available order reference rather than a full statement or payment credentials.

A subscription, if you have one, must be cancelled separately in Google Play. Deleting app data does not tell Google to stop renewal, delete your Google account or request a refund. The purchase page explains the separate routes for billing, cancellation and refunds.

Once a request is verified, we remove the app user record, associated personal information and all information belonging to the user's creations. This includes prompts, input and output images or videos, settings, template choices, task identifiers, status, timestamps, other metadata, associations and every copy, preview or thumbnail. The scope extends to our systems and processors acting for us, including databases, logs, support and report attachments, caches and backups.

Independently of a request, every creation has a maximum 36-hour lifetime beginning when its input upload starts, or when its prompt is submitted if there is no upload. The full record, its output and all copies share that deadline. Generation or moving information to a different system does not reset it. Routine removal does not depend on you asking for deletion.

A copy downloaded to your device or shared outside our controlled systems is separate. We do not remove those copies from your storage or another person's service. Google's independent payment and account records are governed by its own obligations and notice; deleting Fleyo information does not erase your Google account.

Limited independent records may be needed for tax, accounting, payment disputes, fraud prevention, security or legal claims. We remove creation content, metadata and links from them. The remaining information is confined to the purpose and period justifying retention; it is not used to keep a creation, continue ordinary use of an erased user record or train AI. Installation-source attribution is addressed separately in the Privacy Policy and does not contain creation data.

Backups containing no creation information can remain temporarily under their applicable deletion cycle, isolated from ordinary use. If such a backup is restored, deletion is reapplied. Every item of creation information in a backup remains subject to the same 36-hour maximum as the original request; a backup is not an additional retention exception.

We explain any verification needed, handle your request within the applicable legal period and tell you about a relevant retention exception. If we cannot complete part of a request, we explain why and the options available. A necessary-record exception does not exclude creation information from the full removal scope described above.

HDY REAL ESTATE, LLC is responsible for this process for Fleyo. Contact the same support address to ask about a particular record or exercise another privacy right.