Terms of Service

Part A — Getting started

HDY REAL ESTATE, LLC operates Fleyo: AI Video Generator and this website at https://www.fleyo.org. Our address is 4533 Summerwood Dr, Bountiful, 84010-5892, United States, and our developer display name is HDY Realty. References to “we”, “our” or “us” mean that operator; “you” means the person using the website, app or related support. These terms cover those services and the creative tools made available through them.

Fleyo is being developed for Android, with Google Play availability coming soon. Its planned features are image-to-video, text-to-video, video templates and AI image generation. This website provides product information and help. It does not process a generation request, sell a subscription or currently offer a live app download.

Additional conditions may appear with a particular feature or at checkout, explaining its benefits, limits, duration or billing arrangements. They form part of the agreement for that offer and should be read with these terms. Neither an additional condition nor a later website revision can take away mandatory legal rights or retrospectively change what was agreed for an existing purchase.

Read the terms and the specific conditions attached to a feature or purchase before proceeding. When the app or an applicable purchase flow asks you to accept them, your acceptance relates to the conditions presented there. If you do not agree, do not proceed with that use or purchase. You may ask support for clarification before deciding.

Acceptance does not authorize AI training on user data, surrender a right that cannot lawfully be waived, or replace a separate privacy or purchase consent required by law. The content permissions and payment conditions remain limited as explained in the sections that follow. Keep the information relevant to a purchase so that you can refer to the agreement if a question arises later.

Use Fleyo only if you can legally enter this agreement and have any permission required in your circumstances. The minimum-age requirements of applicable law and the app's distribution platform must be satisfied. If local law permits a younger person to use the service with a parent or guardian's agreement, that agreement must be obtained before use; a store listing alone does not supply it.

When acting for a business, organization or another person, you must be authorized to act for them, commit them where relevant and submit their material. The ability to access a device or a file does not establish authority to use someone else's likeness, confidential information or intellectual property.

You are responsible for observing the laws and marketplace rules applicable to your use. Do not access a feature where it is prohibited or evade a restriction that applies to you. A publicly accessible website does not mean every feature, payment option or distribution channel is available in every country or on every device.

There is no Fleyo registration or sign-in requirement. App-user identifiers and service records allow the service to associate relevant activity with app use, but they are not registered login accounts. Any Google account used for downloading or purchasing through Google Play belongs to Google's separate account system. Do not give us that account's password or authentication codes.

Take reasonable precautions with your device and access to the app. If you ask about a technical problem or purchase, describe the situation truthfully to the best of your knowledge and supply a correct order reference when available. It is fine to say that a detail is unknown. This requirement concerns support and transaction information; it does not require an imaginative prompt or fictional creative idea to be factually true.

Clearing local app data, reinstalling or changing devices may affect locally stored files and the information identifying an earlier session. Save results and purchase references you need. Contact support if paid access appears missing or misused. Erasing local data is not a reliable way to restore an entitlement and does not cancel a store purchase.

Rights in Fleyo's software, models, interface, website presentation, names, logos, documentation and service materials remain with us or the relevant licensors. Access to those materials does not transfer their ownership. This distinction concerns the tools and materials we supply, rather than rights you already hold in your own submissions or any rights applicable to your generated work.

Under these terms and the conditions of the relevant feature, you receive limited, non-exclusive permission to use the service for its intended creative purposes. You do not receive a right to sell the underlying technology, grant others access under your own brand, or treat our trademarks and supplied interface as your own intellectual property.

Keep notices identifying copyright and other rights intact. Without permission, do not copy, distribute, license or commercially exploit protected service materials as a separate product, except where the law or a component's own license permits it. These restrictions on the service itself do not prevent an authorized download or use of your creative result under the conditions applicable to that result.

Subject to these terms and the applicable store rules, you may install and run an authorized copy of Fleyo on a compatible device that you own or control. The permission is non-exclusive. It does not authorize redistribution of the app, sublicensing the software, or transferring service access as a separate commercial product.

Do not modify, repackage, rent, sell or distribute the app itself without permission, or remove its security features or proprietary notices. This restriction does not override a right expressly granted by applicable law or by a separate license governing an included component. Follow any valid conditions of that component's license when exercising those rights.

You arrange the device, supported operating system and internet connection required for use and are responsible for your provider's connectivity charges. Google Play services may have separate requirements. Security and compatibility can require software updates. Check the official distribution information for the requirements of an available release; website access alone does not confirm that your device can run every app feature.

Part B — Creating

You keep the rights you already possess in the material you submit, including prompts, selected source material and creative instructions. You must have the permissions needed for those submissions. Depending on the material, that can include copyright permission, permission to use a person's likeness and a lawful basis for using their personal information. Consider those permissions before uploading, rather than relying on a successful submission as evidence of approval.

Review generated media before exporting, sharing, publishing or relying on it. A result may contain defects, unexpected details or similarities to another work. Fleyo's ability to generate it does not establish that the material is lawful, factually correct or cleared for a particular use.

The law determines whether an AI-generated result has copyright protection and who can exercise any rights. We do not promise exclusive results, ownership rights that the law does not recognize, or unrestricted commercial use in every context. Restrictions attached to a supplied template or licensed component continue to apply where relevant.

Do not pass synthetic content off as genuine evidence of a person's conduct or an event in a way that deceives others. Include disclosures about artificial generation where required by law, the platform on which you publish, or the circumstances of its use.

When you submit material, you permit us to receive, process, temporarily store and transmit it as needed to fulfill your request and deliver the result. This non-exclusive permission also covers handling necessary to address a support or safety concern you raise. It is confined to providing, protecting and supporting the service. It does not make us the owner of your material or permit its unrelated publication.

We operate self-hosted generation systems and do not send creative inputs or outputs to third-party AI providers. No user data is used to train AI models. All information belonging to a creation is deleted within 36 hours from the start of its input upload, or from submitting the prompt when there is no upload. The output uses that same deadline; generation does not begin a new retention period.

The deletion scope includes prompts, input and output images or videos, settings, template choices, task identifiers, status, timestamps, other metadata, links and every copy. It reaches our systems and processors acting for us, including databases, logs, attachments, caches and backups. Independent financial, support or security records cannot keep creation content, metadata or associations beyond that deadline. Download results you want to retain; Fleyo is not a permanent archive.

You may offer suggestions for improving Fleyo. We may consider and implement them without owing payment solely because you submitted them. A suggestion does not transfer unrelated intellectual property or authorize disclosure of private information. Please leave confidential third-party material out of unsolicited feedback.

Fleyo is for lawful creative activity. The following limits apply to submitted material, generated results and access to the service. Do not request prohibited content, use a result to harm another person or assist someone else in bypassing these rules. Having permission to use a source image does not permit every possible treatment of that image.

• Do not create or distribute child sexual abuse material, sexualized depictions of minors, sexual exploitation, non-consensual intimate imagery or pornography intended for sexual gratification.
• Do not threaten or harass people, promote hateful abuse or violent extremism, encourage self-harm, or generate material promoting serious harm to individuals or groups.
• Do not facilitate scams, phishing, fraud, identity abuse or deceptive impersonation. Do not fabricate evidence or documents for deception, or deliberately mislead people about civic processes.
• Do not infringe intellectual-property, privacy, publicity or other legal rights. Obtain necessary likeness permissions and do not expose another person's private information without a lawful basis.
• Do not introduce malicious software, probe or enter systems without authorization, overload infrastructure, interfere with others' access, or conduct unapproved security testing.
• Do not bypass content protections, payment checks or usage limits; falsify entitlement or purchase records; or resell access without authorization.
• Do not systematically scrape service information, remove ownership notices, or reverse engineer protected software or non-public systems, except where applicable law expressly allows it.

To flag a concerning result, open its creation detail page and use the report option. You can submit that report without leaving the app. Email support is an additional route, including when you cannot open Fleyo. Explain the concern and include an available reference; do not forward illegal content or unnecessary private material. Reports help us assess the issue and the appropriate response.

AI generation is probabilistic. Similar instructions may produce different results, including visual defects, inaccuracies, unwanted details or similarities to other material. Submitting an idea does not guarantee a particular appearance, exact factual result, original composition or commercial outcome. Evaluate the actual result and the requirements of the place where you intend to use it.

Concept visuals on this website communicate creative possibilities. They are not screenshots of a released app or a guarantee that a particular request will reproduce them. Refer to the description of the available feature and its purchase conditions before paying; a promotional illustration does not replace that information.

These explanations of AI limitations do not exclude legal standards for digital content or services. Where applicable, paid content must match its description and meet required quality standards, and services must be carried out with reasonable care and skill. Remedies for a failure to meet those standards, including correction, repeat performance, a price reduction or refund where required, remain available.

Fleyo may need maintenance, security work, compatibility updates or changes required by law or a distribution platform. Network problems and events outside our reasonable control can also affect availability. We cannot promise continuous operation on every device, operating-system version or browser, and the requirements of an available release should be checked before relying on it.

Features can be developed, changed or discontinued for legitimate product and operational reasons. If a proposed change materially affects something you have already paid for, we provide the notice and options required by your purchase agreement and applicable law. An urgent security or legal matter may require action before advance notice is practicable.

If a withdrawal or change prevents delivery of an agreed paid benefit, contact us about a remedy. Depending on the circumstances and applicable rights, that can involve restoring the benefit, ending the affected purchase or refunding the relevant payment. A power to update the service is not permission to retain payment for an unfulfilled obligation without addressing the consumer's rights.

The Privacy Policy explains collection, purposes, disclosures, safeguards, retention and your information rights. The AI Data Privacy page provides a focused explanation of creation data. Read those notices alongside this agreement. Agreeing to these terms does not surrender a privacy right or supply a separate consent that data-protection law requires.

We handle private creative material for the service purposes described, not as permission to publish it or train AI on it. Access and necessary operational or legally required disclosures follow the Privacy Policy. The creation-data retention limit applies across our controlled processing and the providers acting for us; operational record-keeping does not extend that limit.

Fleyo does not recognize a person's identity from a face or extract biometric identifiers. A photo can still contain personal information. Android's system Photo Picker lets you choose the photos to make available, rather than granting access to your whole library. Submit only information you have permission to use and leave out sensitive or confidential details unnecessary to your request.

To request removal of your app user record and associated information, use the deletion option in Personal Settings or email support@fleyo.org. Email remains available if you cannot access the app. Neither method requires you to register a Fleyo account. We may need limited details to identify the records and verify that you are entitled to request their deletion.

Keep any results you need before asking for deletion. Once erased, the relevant records cannot be restored from the deleted data. Copies you downloaded or shared outside our systems remain under your or the recipient's control; our deletion process does not remotely erase those copies or delete your Google account.

Deletion includes all creation information, rather than only completed images and videos. Some independent records can remain for accounting, payment disputes, security, fraud prevention or legal obligations. We remove creation content, metadata and links from those records; the exceptions do not preserve a creation or extend its deadline. They also do not justify ordinary continued use of a user record that should be erased.

Data removal does not cancel a subscription managed by Google Play or automatically request a refund. A purchase enquiry can proceed alongside deletion. You do not need to settle the purchase issue first in order to ask us to remove your information.

Part C — Paying

Prices are provided in the app, rather than published on this website. The absence of a website price is not a promise that every feature is free. Before payment, the app and checkout identify the price, currency, applicable taxes, included benefits and important limitations of the offer. Review that information and use only a payment method you are authorized to use.

Where an offer includes credits, diamonds or another usage unit, its conditions explain the quantity, eligible uses, expiry or reset rules and any purchase restrictions. Separately purchased units and an allowance included with a subscription can have different conditions. No particular quantity, lifetime, membership requirement or plan is created by these general terms.

A usage unit represents the access stated in the offer. Its name does not establish cash value, transferability or a fixed number of completed generations. Applicable generation charges and usage conditions are shown before the relevant purchase or paid action so you can decide whether to proceed.

Transactions processed by Google Play also follow its checkout, validation and payment rules. Keep the order reference for questions about an incorrect charge or missing benefit. To start investigating, we do not need your full card details or access to your Google account. Explain a problem using the order information available to you.

If a subscription is offered, the purchase screen sets out its recurring price, billing period, benefits, automatic renewal and cancellation conditions before confirmation. A trial or introductory offer, if available, also states its duration and the charge that follows it. Renewal follows the subscription you accept; these renewal provisions do not turn a one-time purchase into a subscription.

Use the Google account that paid for the subscription to cancel it in Google Play. Open Payments & subscriptions, then Subscriptions, select Fleyo and follow the cancellation instructions. Cancellation generally prevents the next renewal while access lasts for the paid period. Check the store's confirmation: local rights or store rules may allow a different effective date or a refund.

Removing the app, clearing its storage or deleting Fleyo user records does not send a cancellation instruction to Google Play. Asking for a refund is also separate from stopping future renewal. Changes to a recurring charge or other material purchase conditions will be handled with the notice, agreement and other protections required by applicable law and Google Play.

Our Refund Policy describes help for an unexpected or duplicate charge, missing paid access, a failed paid feature and other purchase issues. Google Play provides its own review process for payments it handles. The appropriate outcome depends on the purchase, what happened, the store rules and your legal rights; digital delivery does not make every purchase non-refundable.

If the store approves a refund or reverses a payment, we reconcile the affected transaction and benefits when the update is received. Access or unused units attributable to that refunded purchase may be withdrawn or corrected. Such an adjustment must concern that purchase, rather than unrelated paid benefits. Contact us if the store's confirmed outcome and your remaining entitlement do not agree.

We can investigate evidence of manipulated payments or deliberate refund abuse and respond proportionately. A good-faith request, an honest mistake or a challenge to an incorrect decision is not by itself abuse. Nothing in this process prevents a statutory remedy, a valid store dispute or a request to review our handling of the issue.

Mandatory protections can depend on where you live, the kind of digital content or service purchased and the nature of a problem. Applicable rights concerning quality, conformity, cancellation, renewal, warranties and refunds take precedence over conflicting contract wording. This includes relevant United States federal and state protections and the consumer laws of the country where you live. Store benefits can supplement those rights.

Where a statutory withdrawal or cancellation period applies, an early start to digital supply can affect that right only under the applicable legal conditions. We address the required information, request, express consent and acknowledgment at purchase where required. Merely reading these terms, browsing the site or viewing an illustration does not waive a cancellation right.

If content or a service is faulty, misdescribed or not supplied as agreed, we assess the remedies applicable to that problem. A store's ordinary discretionary refund deadline does not by itself end a statutory claim. Explain the issue to support or the relevant store so that the circumstances and your rights can be considered.

App distribution and billing through Google Play are distinct from the Fleyo service. Other operational providers can help deliver the website or communications. We also use Adjust solely to identify installation sources, using necessary technical identifiers and installation signals. Adjust does not receive creation data, support content or purchase events from us. The Privacy Policy describes the relevant information and available choices.

These operational uses do not involve outsourcing creative generation. Our self-hosted systems process generation requests; creative inputs and outputs are not sent to a third-party AI generation provider. The fact that a store or an attribution provider operates independently does not change that commitment.

External sites and stores operate under their own terms and privacy practices. We do not control their availability, content or decisions. Linking to a provider does not endorse everything it publishes, and using a provider does not remove our own responsibilities under this agreement or the law.

If information or an offer from another provider appears in the service, check the supplier and the offer's conditions. That provider is responsible for its offer unless we agree otherwise, while we remain accountable for our own descriptions and commitments. Participation does not itself authorize unrelated marketing or tracking.

Part D — If something goes wrong

You can stop using Fleyo whenever you choose, while separately completing any cancellation steps for a recurring purchase. We may refuse a request or restrict, suspend or end affected access when reasonably necessary to respond to a serious violation of these terms, non-payment for an affected benefit, fraud, a security threat or a legal obligation.

Our response will be proportionate to the issue. Where appropriate and legally permitted, we explain the reason and provide a way to contact support about a possible error. Immediate protective measures can be necessary before notice, and some details may be withheld when disclosure would compromise security or breach the law. This is not a general permission to disregard a valid paid entitlement.

When permission for a service ends, stop accessing the restricted service. Obligations whose purpose continues, such as resolving existing purchases or rights claims, remain applicable as needed. Ending access does not end lawful privacy duties, extend creation-data retention, or eliminate refund and other rights that the law gives you.

We remain responsible for breaches of our contractual obligations and for loss or damage to the extent applicable law makes us responsible. These terms do not exclude fraud, fraudulent misrepresentation, liability for death or personal injury caused by negligence, or any other responsibility that cannot legally be excluded or restricted.

For consumers, the relevant legal rules determine recoverable loss, including any applicable requirements concerning causation and reasonable foreseeability. A statement about generation uncertainty or service interruptions does not excuse a failure to supply what was agreed. We do not use those statements to reject an otherwise valid legal claim.

You are responsible for your own decisions about submitting, publishing and relying on material, and for reasonable precautions such as reviewing results and retaining exported copies you need. We are not responsible for loss caused solely by misuse beyond our control or for an independent publishing decision merely because Fleyo was used. Our responsibility for our own contribution to a loss remains intact.

No promise is made of business income, audience growth or profit from generated work. Business users must assess those commercial decisions themselves, subject to any specific agreement and rights that mandatory law preserves.

If your submissions or publication lead to a claim involving copyright, privacy, likeness or another legal right, you remain responsible for your own unlawful conduct and any resulting liability established under applicable law. We may ask for relevant information or evidence of permission to understand the complaint and protect the people affected.

Where deliberate unlawful conduct or a material breach by you causes a valid third-party claim against us, we may seek only the recovery the law permits for that loss. This is not an unlimited duty to defend us or pay every allegation connected with app use. It does not require you to cover loss caused by our own wrongdoing or breach.

A complaint does not automatically prove that an infringement occurred. If you believe a restriction was applied incorrectly, contact support with an explanation and available references. Identify your relationship to the material without sending illegal content or unnecessary personal information. Our investigation does not change the creation-data deletion deadline.

For a disagreement about Fleyo, write to support@fleyo.org, explain the issue and provide any relevant available purchase or service reference. We can then consider a resolution with you. Contacting support is not a required waiver of another remedy and does not pause a legal filing deadline. You may use an available store dispute process, regulator or competent court.

These terms and any dispute about them are governed by the laws of the State of Utah, United States, without regard to its conflict-of-laws rules. This choice does not remove the mandatory consumer protections of the place where you live, and our Utah business address does not take away rights that apply in your location. These terms do not impose mandatory arbitration or an exclusive court, or require a consumer to abandon a court that the law makes available.

A complaint about a store's decision may also be taken through that store's own review route. For privacy requests and complaints, use the procedures in our Privacy Policy. Seeking a lawful review or contacting a regulator is not a violation of these terms.

Part E — Housekeeping

Observe export-control, sanctions and other trade rules that legally apply to your access to the app, software and service. Do not use Fleyo for a prohibited transaction or transfer, or make the service available to a person or destination when doing so would violate an applicable restriction. These requirements apply alongside the content and technical-use rules above.

We may restrict access when necessary to comply with a legal trade requirement. Do not bypass an applicable restriction by disguising a transaction or using another person's device or identity. The fact that a website can be reached does not establish that a regulated transfer or use is allowed.

Service information may be communicated through the app, this website or an email conversation you initiate with support. A payment platform can send its own receipts and billing notices. Keep a copy of important offer conditions, purchase confirmations and correspondence so that you can refer to the information applicable at the time of your transaction.

Electronic confirmations and records may document an agreement or deliver a notice where legally permitted. If the law requires another form of communication, we provide it as required. Permission to send operational information is not permission for unrelated promotional messages. Accepting these terms does not replace consent needed for marketing, advertising, tracking or another optional use of information.

These terms, relevant offer or feature conditions and the linked policies describe the service arrangements between you and us. They do not erase binding information provided before a purchase or exclude a protection imposed by law. Referencing the Privacy Policy explains how information is handled; it does not create a consent that must be requested separately.

If a provision cannot be enforced, the rest of the agreement remains effective to the extent the law permits. A decision not to enforce a right immediately does not mean it has been surrendered for a later breach. Each provision must be read consistently with the mandatory rights preserved throughout these terms.

You may not transfer permission to operate or resell the service without authorization. If our business or an agreement is transferred to a successor, the transfer must respect existing obligations, data-protection rights and mandatory consumer protections. We provide any required notice and do not use a transfer as a way to reduce a consumer's rights without a lawful basis.

We may update these terms when the service, its operation or legal requirements change. The date shown with this document identifies its current version. For a material change, we communicate the update and obtain fresh agreement where required by law. Posting new wording alone does not retrospectively remove an existing purchase entitlement or authorize a new use of information that needs separate consent.

Questions can be sent to support@fleyo.org. The contracting service provider is HDY REAL ESTATE, LLC, using the developer display name HDY Realty, at 4533 Summerwood Dr, Bountiful, 84010-5892, United States. Tell us whether your question concerns a feature, a purchase, information handling or a content concern so we can address it appropriately. Use only the details needed to explain the issue; our support guidance describes useful references and information you should not send.